FAQ

Children’s Camera

A: Our digital cameras and instant cameras are designed specifically for kids aged 4-12. They feature user-friendly interfaces, simplified controls, and durable construction to ensure a positive experience for young photographers.

A: Yes, our kids digital cameras have video recording capabilities. Kids can not only take photos but also record videos to capture special moments or create their mini movies.

A: Our instant cameras for kids utilize thermal printing technology, zero ink thermal paper type. This paper is specially designed for instant printing, and you can find compatible paper rolls packs available for purchase on our website or in stores.

A:¬†Our regular kids’ cameras are not waterproof or water-resistant. However, we do offer 2¬†special models that are specifically designed to be waterproof. These models are G20G¬†and G20B.¬†They have been designed with extra protection to withstand water exposure and provide a fun photography experience even in wet conditions. Please note that the waterproof feature is exclusive to these specific models, and it’s important to carefully review the product descriptions and specifications to ensure you select the waterproof option if that is your requirement.

A:¬†Some of our digital cameras may offer connectivity options, such as USB or Wi-Fi, allowing you to transfer photos to a computer. Please refer to the specific camera model’s features and user manual for detailed instructions on how to establish a connection.

A: Yes, all of our kids’ cameras come with built-in batteries. You can conveniently charge the cameras using the provided charging cable. Once fully charged, the cameras are ready to use, allowing your child to capture their favorite moments without the need for additional batteries.

A: Our kids’ cameras are designed to capture high-quality photos and videos. We understand the importance of preserving special memories, which is why we have ensured that our cameras deliver excellent image and video quality. The cameras are equipped with high-resolution lenses or image sensors to produce clear and detailed pictures.

To give you a better idea of the photo and video quality, we have a dedicated video gallery on our website. You can visit the gallery to see sample photos and videos captured by our cameras. We believe this will help you visualize the capabilities and quality of the cameras firsthand.

A: No, krsmoil kids instant camera do not require ink. They use a special type of thermal paper that contains a coating of heat-sensitive chemicals. When the printer applies heat to the paper, the chemicals react and produce an image. This eliminates the need for ink cartridges or toner.

Yes. The kid’s cameras with a touchscreen interface are A5A, A5B, and A6.

Yes, our kids digital cameras have obtained CE, RoHS, and FCC approvals.

For more information please refer to: Are Kids Digital Cameras Safe? – Krsmoil

 

Our kids’ digital cameras utilize thermal printing technology, and currently, the camera prints in black and white. However, rest assured that it provides a unique and fun printing experience for your child’s creativity.

Mini Bluetooth Printer

A:¬†Our mini printers support wireless connectivity, allowing you to connect them to your smartphone or tablet via Bluetooth. To establish a connection, you need to download the app to your phone or tablet, enable Bluetooth on your device and follow the printer’s pairing instructions. Once connected, you can print photos directly from your device using the printer’s accompanying app.

A:¬†Our mini printers use thermal paper specifically designed for portable printers. This paper is commonly referred to as Zink (Zero Ink) paper, which means it doesn’t require any ink cartridges.

A: The printing time can vary depending on the complexity of the image. On average, our mini printers can produce a printout in about 2 to 5 seconds. However, keep in mind that larger and more detailed photos may take a bit longer to print.

A:¬†The number of photos that can be printed on a single paper roll varies depending on the size and resolution of the prints. On average, a standard paper roll can typically accommodate around 100¬†to 200 prints. However, it’s important to check the product specifications or user manual for the specific details regarding the paper roll capacity for your mini printer model.

A: Yes, most mini printers have accompanying mobile apps that allow you to edit photos before printing. These apps often offer various editing features such as filters, cropping, stickers, text overlays, and collage options. You can customize your photos according to your preferences and then send them wirelessly to the mini printer for printing.

A: You can order replacement paper rolls for your mini printer directly from our online store. We offer a range of paper refill packs that are compatible with your specific printer model.

 

Check below links for refill paper

Thermal paper rolls: https://krsmoil.com/product/thermal-paper-rolls-for-mini-printer-camera-printer/

Sticker paper rolls: https://krsmoil.com/product/sticker-paper-thermal-rolls-for-mini-printers/

A: DPI stands for Dots Per Inch. It is a common term that is related to resolution, print quality and image quality. The higher the DPI, the higher the quality.

A: No. The krsmoil mini Bluetooth printer is a portable and convenient device for printing on the go. However, it is designed for monochrome printing and does not have the capability to print in color. It uses zero ink thermal printing, which can print only black and white.

A: The longevity of prints from a thermal printer can vary depending on various factors such as the quality of the thermal paper used, exposure to light, heat, and humidity.

 

Over time, thermal prints can gradually fade or darken due to environmental conditions and exposure to light. It is advisable to store thermal prints in a cool, dry place and away from direct sunlight to minimize fading. Additionally, using higher quality thermal paper and proper handling can help to extend the lifespan of the prints.

A: No, krsmoil mini thermal printers do not require ink. They use a special type of thermal paper that contains a coating of heat-sensitive chemicals. When the printer applies heat to the paper, the chemicals react and produce an image. This eliminates the need for ink cartridges or toner.

A: No, krsmoil kids instant camera do not require ink. They use a special type of thermal paper that contains a coating of heat-sensitive chemicals. When the printer applies heat to the paper, the chemicals react and produce an image. This eliminates the need for ink cartridges or toner.

App name for models A8A/ A8B/ A8C/ A32: Walkprint

App name for models C9/ C15/ C20: Funprint

App name for model X5: Tiny Print

App name for model C17: Funprint/ Iprint

 

For more details, please check: Compatible Apps for Mini Pocket Printers – Krsmoil

Payment and Order

A: We offer several convenient payment methods, including credit card, PayPal, and bank transfer. During the checkout process, you’ll be able to choose your preferred payment option.

A:¬†Absolutely! We take the security of our customers’ information very seriously. Our website employs industry-standard encryption protocols to ensure that your payment details are securely transmitted and protected.

A:¬†We understand that circumstances may change, and we’ll do our best to accommodate your request. Please reach out to our customer service team as soon as possible with your order details, and we’ll assist you in making any necessary changes or cancellations, provided your order hasn’t been shipped yet.

A: If you wish to cancel your order, please contact our customer support as soon as possible. We will check the status of your order and assist you accordingly. If your order has not been shipped, we can usually cancel it and issue a refund. However, if the order has already been shipped, you may need to initiate a return process once you receive the package.

A: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track on https://www.17track.net/en. This allows you to stay updated on the location and estimated delivery date of your order.

A:¬†It’s best to contact our customer support team as soon as possible if you need to make changes to the shipping address. While we cannot guarantee that address modifications can be made after the order is placed, we will do our best to assist you. It’s important to provide accurate and up-to-date shipping information to avoid any delivery complications.

Shipping and Warranty

A: The shipping duration depends on various factors such as the destination, and any potential customs processes. Typically, orders are processed and shipped within 2 business days after payment confirmation. Once shipped, international orders ranging from 8-16 days. However, please note that these are estimated timeframes, and actual delivery times may vary.

A:¬†We are pleased to offer free shipping on all orders!¬†So you don’t have to worry about any shipping costs.

A:¬†If your package arrives damaged or is lost during shipping, please contact our customer support immediately. We will work with you to resolve the issue and initiate any necessary claims with the shipping carrier. It’s helpful to provide photos or documentation of the damage when reporting a damaged package.

A:¬†We understand that you may have specific delivery preferences; however, we cannot guarantee a specific delivery date or time as it depends on the shipping carrier’s operations. You can mention any special circumstances or preferences in the order notes during checkout, and we will do our best to accommodate them. If you have urgent delivery needs, we recommend choosing an express shipping option. For further assistance, please contact our customer support team.

A: All orders are shipped via the Register Airmail, which takes about 8 to 16 business days to most countries in the world. If you want it urgently and prefer fast shipping, please contact us and pay for the extra shipping fee.

 

¬†‚Äď For customers in South Korea, Japan, Vietnam, Malaysia, Singapore, Thailand, it may take 5-10 business days.

¬†‚Äď For customers in USA, Canada, Australia, it takes about 7 to 14 business days.

¬†‚Äď For customers in United Kingdom, France, Germany, Italy, Spain, and most other Europe Countries, it may take 8 to 16 business days.

¬†‚Äď For customers in Saudi Arabia, Qatar and other middle east countries, it may take 10 to 15 business days.

¬†‚Äď For customers in South America, it may take 15 to 20 business days.

¬†‚Äď For other countries, it may take 15 to 25 business days.

A: We always do our best to select the most convenient courier for your preferred shipping method among the high number of options available.

A: Yes, you can select an express shipping method, but you may have to pay higher shipping fees for selecting an express shipping method. Moreover, orders shipped with an express mail service usually have a higher probability of being stopped by Customs officers and of incurring in higher import duties. We provide faster shipping methods like DHL, FedEx and UPS, please contact us if you need a faster shipping method.

Any questions please feel free to contact us!

A: Yes, we provide a warranty for our products. The specific warranty period is 10 months since the date of purchase. Our warranty covers manufacturing defects and malfunctions. If you encounter any issues within the warranty period, please reach out to our customer support team, and we will be happy to assist you further.

Please refer to Warranty for more details

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