General Questions

For online orders, we accept PayPal and T/T payments. For wholesale orders, T/T bank transfer, Western Union, PayPal, MoneyGram are acceptable, for more payment terms please contact us for details.


Krsmoil.com is committed to providing high quality children’s video camera, all products we supply are in line with the relevant product certifications and enjoy a 12-month warranty since the date of shipment. Our after-sales technical will provide assistance if any technical questions during warranty period. In addition to man-made damage reasons, we can provide replacement parts, for large orders we can provide a certain number of spare parts or accessories for customers to repair in the local.

– for customers in USA, Canada, Australia, it takes about 7 to 14 business days.

– For customers in United Kingdom, France, Germany, Italy, Spain, and most other Europe Countries, it may take 8 to 20 business days.

– For customers in South America, it may take 15 to 30 business days.

– For other countries, it may take 15 to 25 business days.

For online orders, all orders are shipped via the Register Airmail.

For wholesale orders, we accept any shipping methods including by air, by sea, FedEx DHL UPS or designated forwarder by customer.

We are located in Shenzhen and your cargo will be shipped out from here.

Products can be customized according to customer’s needs, such as logo, color, packaging and so on.

Logo: Silk printing logo, PVC logo stickers, metal logo stickers, etc., generally 3-4 days to complete.

Color: Blue, red, pink, purple and any other colors can be customized

Packing: Default packing is neutral gift box. OEM color box is acceptable.

Prices listed on our website are for retail and sample order. For bulk order, please contact us for better price, we offer 5-20% discount base on the quantity.

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